Privacy Policy

Last updated: 22 Aug 2025

At Proprietas.co.in (“Company,” “we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and manage your information when you access our website https://proprietas.co.in (the “Platform”) and use our services (the “Services”). By using the Platform, you consent to the practices described here.

1. Personal Data We Collect

A. Information You Provide to Us

Personal Details: Name, phone number, email, and login credentials.
Property Details: Property type, location, dimensions, photographs, pricing, and amenities.
Identification Documents: PAN, Aadhaar, passport, voter ID, or property-related documents.
Payment Information: Processed via third-party payment providers; we do not store your card/bank details.
Communication Data: Emails, messages, or calls regarding inquiries, feedback, or support.
Voice Recordings: If provided for property listings or other services.

B. Information We Collect Automatically

Usage Data: Search history, property interests, page views, and preferences.
Technical Data: Device, browser, IP address, OS, and network info.
Location Data: General location inferred from your IP address.
Cookies & Tracking: Used to enhance experience and analytics.

C. Information from Third Parties

Marketing and advertising partners.
Public sources and real estate aggregators.
Third-party login providers (if applicable).

2. How We Use Your Personal Data

Provide and manage the Platform and Services.
Facilitate property listings; connect buyers, sellers, renters, and brokers.
Personalize experience and recommendations.
Process transactions securely via third-party payment services.
Improve the Platform using feedback and analytics.
Prevent fraud, unauthorized access, and security risks.
Send marketing communications (with your consent).
Comply with legal obligations and protect rights.

3. Who We Share Your Personal Data With

Service Providers: Hosting, payment, support, and marketing tools.
Real Estate Professionals: Brokers, developers, dealers (as needed for services).
Legal Authorities: When required by law.
Banking Partners: For mortgage/financial services if you opt in.
Business Transfers: In mergers, acquisitions, or restructuring.

4. Data Storage and Retention

Stored securely in line with applicable laws.
Retained only as long as needed for services/legal duties.
You may request deletion subject to legal limits.

5. Your Rights

Access, update, or delete your data.
Withdraw consent for marketing.
Request corrections to inaccurate data.
Object to certain processing.
Request data portability where applicable.

6. Cookies and Tracking Technologies

We use cookies to improve user experience and analyze traffic. You can manage or disable cookies in your browser settings.

7. Third-Party Links and Services

Our Platform may link to third-party sites/services. Their privacy practices are not our responsibility; please review their policies.

8. Children’s Privacy

The Platform is not intended for users under 18. If we learn a minor provided data, we will delete it.

9. Cancellation and Refund

All bookings made through Proprietas are final. No cancellations or refunds are permitted. Please review details before payment.

10. Shipping and Delivery

Proprietas is a digital platform; there is no physical shipping. Services and documents are provided electronically via the Platform or registered email.

11. Changes to This Privacy Policy

We may update this Policy periodically. Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have questions or complaints about this Policy, contact:

Privacy Officer
Proprietas.co.in
Email: info@proprietas.co.in
Address: Jevaneshwar Kurpa, Govind Nagar, Borivali West, Mumbai

By using our Platform, you acknowledge that you have read and understood this Privacy Policy and agree to our data practices.